The current status of the JADE system is displayed on the Hartree Centre Status page.
Documentation on common tasks and how to use JADE is available here.
For issues with using your SAFE account on JADE, please contact the Hartree helpdesk. Note that this helpdesk only provides support in account management, for questions about using JADE instead contact your local institutional support and for technical queries about software/drivers please use the GitHub Issue tracker.
If you have any technical questions or issues, please contact your local University RSE support in the first instance - see below for details. For common questions please see our FAQ page. If you have any general issues please use our GitHub Issue tracker.
The partner universities provide technical support for their users through local HPC experts. They will provide guidance to users starting to use JADE, and can also direct users to sources of specialist information if required.
Currently, the local points of contact are:
The Alan Turing Institute: Jim Madge, Tomas Lazauskas
University of Bath: Mark Townsend
University of Bristol: Dr Dima Damen, Dr Daniel Whettam
University of Exeter: Omar Jamil
Imperial College London: Ahmed Fetit, Dr Dugan Witherick
Kings College London: Eric Kerfoot
Lancaster University: Dr Robin Long, Dr Mike Pacey
HecBioSim: Syma Khalid
Newcastle University: Jaume Bacardit
University of Oxford: Advanced Research Computing Support
Queen Mary University of London: Simon Butcher
University of Sheffield: Twin Karmakharm, Paul Richmond
University of Southampton: Ivan Wolton
University of Surrey: servicedesk@surrey.ac.uk
University of Sussex: James Knight
University College London: Jonathan Cooper
University of Warwick: Giovanni Montana
University of York: Dr James Walker
Any questions or comments, please report it via GitHub issue tracker.
GitHub